Digital business transformation is not about merely leveraging the latest technologies and expecting remarkable improvements in processes, services, and products. Incorporating a 'human element' and introducing a personal touch with the help of technology forms the basis of true business reinvention. The emphasis should be on providing tailored, personalized experiences to customers and employees for building a long lasting, mutually beneficial relationship.
In today's digital world, mobile technology plays a crucial role in driving customer engagement and employee productivity. As we enter 2018, what remains to be seen is how mobile technology is going to evolve and meet the growing expectations and demands of humans. In this ebook, we present the top ten mobile technology trends that are expected to further business innovation with a human-centric outlook.
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